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Terms and Conditions:

BTS PORT DOUGLAS PTY LTD:

15% cancellation fee is applied for all tours cancelled with more than 48hrs notice of tour departure. 50% cancellation fee is applied for tours cancelled between 12 and 24hrs prior to departure. No refund for no shows or less than 12 hours notice of cancellation. Full refund provided if tour or transfer is cancelled by operator.

Go West Tours:

Guest cancellation of any tour, in less than 48 hours prior to tour departure time will result in a 50% refund of tour farepaid. Cancellation within 24 hours of tour departure or failure to take up a tour will result in a total forfeiture of the tour fare.

Chevrolet Convertibles / Top Down Tours:

Cancellation may occur due to extremes in weather conditions, in these situations we will refund or change dates to suit customers request.

Cairns Dive Centre:

Cancellations or changes to bookings within 48hrs of departure for any reason will not be entitled to any refund. 20% Cancellation fee on all bookings regardless of date.

Captain Cook Cruises:

All cancellations are subject to an AUD$50.00 administration fee per person. Cancellation requests must be made in writing, and we strongly suggest the use of registered mail or fax. Cancellations received inside 60 days of sailing will be subject to cancellation charges at the following rates: 30-59 days; AUD$200.00 pp deposit. within 15-29 days; 50% of fare. 14 days or less; 100% of fare. no-shows at sailing; 100% of fare. Cancellation fees, less the administration fee may be applied to another cruise if completed within 12 months of original booking.

Tropic Wings Cairns Tours:

100% cancellation fee applicable for any bookings cancelled within 24 hours of travel. All tours of 2 days or more in duration will incur a 100% cancellation fee if cancelled within 72 hours of day of travel.

Lets Go Surfing:

We surf in all weather and surf conditions providing it is safe. If the surf is too big, or the conditions unsafe, then we will reschedule the lesson. If you are unable to reschedule a lesson that we have cancelled then we can provide a refund. Otherwise there are no refunds, transfers (to other people), or cancellations. If you would like to reschedule a lesson you have booked, we need at least 24 hours notice. Failure to give the necessary notice will mean forfeiture of that lesson.

Sailaway:

Full refund only applies with 24 hours notice of date adjustment or cancellation.

Emu Run Experience:

CANCELLATION POLICY All cancellations must be emailed to info@emurun.com.au Emu Run will charge the following fees upon cancellation: Day Tours 4-30 days prior to departure – 50% cancellation fee on full cost of tour Within 3 days of departure – 100% cancellation fee on full cost of tour Camping Tours, Overnight Tours & Packages 8-30 days prior to departure – 50% cancellation fee on full cost of tour/package Within 7 days of departure – 100% cancellation fee on full cost of tour/package BOOKING AMENDMENTS All booking amendments must be emailed to info@emurun.com.au The following applies to changes to tour type or departure date of an existing booking: 8 days or more from departure – any difference in tour prices will apply Within 7 days of departure – full cancellation fees and the full cost of the new tour will apply If you fail to join a tour, join it after departure, or leave it prior to its completion, no refund will be given. CONFIRMING YOUR TOUR All bookings must be confirmed a minimum of 72 hours before departure by email or phone. WHAT TO BRING Day Tours Travel voucher, water bottle (capacity 1.5-2 litres), strong non-slip walking shoes, hat (wide brimmed is best), flynet, sunglasses, sunscreen, camera, casual and comfortable clothing (cool, light clothing is best in summer and warm clothing for winter), travel pillow (longer day tours only), swim wear & towel (for tours to West MacDonnell Ranges, during summer only). Camping Tours Travel voucher, water bottle (capacity 3 litres), strong non-slip walking shoes, hat (wide brimmed is best), flynet, sunglasses, sunscreen, toiletries, torch (flash light), swim wear, towel, camera, casual and comfortable clothing (cool, light clothing is best in summer and warm clothing for winter), travel pillow, a small overnight bag (please leave your luggage at your Alice Springs accommodation due to space limitations on the bus). 2 Day Package Travel voucher, water bottle (capacity 3 litres), strong non-slip walking shoes, hat (wide brimmed is best), flynet, sunglasses, sunscreen, camera, casual and comfortable clothing (cool, light clothing is best in summer and warm clothing for winter), travel pillow. SPECIAL DIETARY REQUIREMENTS & FOOD ALLERGIES We provide healthy, quality meals on our tours. We are able to cater for one of the following special dietary requests upon request: vegetarian, gluten free or dairy free. If you have a food allergy (eg peanuts) please advise at the time of booking, and carry any necessary medication with you on tour. AGE & FITNESS LEVEL REQUIREMENTS For our camping tours, the minimum age is 8. All travellers under the age of 18 must be accompanied by a parent or legal guardian who will be responsible for their care. Any packages that include dorm accommodation are not available for children, however we can create a suitable package for families upon request. We have no upper age limit on our tours, although some trips can be physically demanding. For our camping tours, a real spirit of adventure and a medium level of fitness is required as the tours are fast paced. It is important to note that Central Australia experiences extreme weather conditions during summer. Participation is required from passengers on our camping tours for things such as meal preparation and firewood collection (as requested by guide). TRAVEL INSURANCE Emu Run recommends that all travellers take out travel insurance to protect you from costs of injury and cancellation fees. PHOTOS & MARKETING By booking our tours you consent to us using images of you that are taken on tour for any advertising or promotional purposes. You grant us permission to use these images royalty free for publicity and promotional purposes worldwide. TERMS & CONDITIONS Emu Run Experience reserves the right to amend the itinerary of any of the tours and arrange alternative carriers to those advertised if necessary. No refunds will be given in these circumstances or in the event of any delay, curtailment or alteration of a trip resulting from any cause including severe weather conditions or mechanical failure. A minimum number of passengers is required to operate each tour. It may therefore be necessary to cancel a scheduled departure and to offer an alternative or full refund for that tour. We accept no responsibility for loss, stolen or damaged property and recommend that all passengers take out adequate travel insurance. Emu Run will accept no responsibility for any injury, illness or other such accident sustained whilst on tour. Any children travelling will be the responsibility of the parent or guardian. All passengers must wear shoes at all times, and be wearing hats and sunscreen. DATA PRIVACY POLICY Your privacy is important to us. Any personal information we collect about you may be used for any purpose associated with the operation of your tour and to send you marketing material in relation to special offers or events. Emu Run Experience may disclose information to our agents, suppliers or service providers to enable us to operate your tour. We will not sell, trade or otherwise transfer information you have supplied to us. We implement a variety of security measures to maintain the safety of your personal information. UPDATING THE CONDITIONS OF TRAVEL Emu Run Experience reserves the right to update and/or alter the conditions of travel and fine print at any time. It is the agent and passengers responsibility to be familiar with the most up to date conditions of travel, which are available on our website.

ADAMS PINNACLE TOURS:

Cancellation Policy: Due to the extensive organisation involved with touring, a strict cancellation fee will be applicable to compensate for costs and lost revenue. We strongly recommend you take out travel insurance to cover against such charges. Once any payment is made the following cancellation fees will apply in addition to any fees levied by your booking agent: Cancellation Fees: Day Tours Cancellation within 2 days (48hrs) of departure results in a 100% cancellation fee. Cancellations between 3 and 5 days prior to departure results in a 50% cancellation fee. Cancellation Fees: Short Break Tours (2-5 days duration) Cancellations within 5 days of departure results in up to a 100% cancellation fee. Cancellations 6-15 days prior to departure result in a 50% cancellation fee. Cancellations 16-29 days prior to departure result in a 25% cancellation fee. Cancellations 30 or more days prior to departure results in : up to a 10% fee charged by Adams Pinnacle Tours Amendment Fees: Day Tours A charge of $50 per person may apply to booking amendments received more than 5 days prior to tour departure. This is at the sole discretion of Adams Pinnacle Tours. Amendments made within 5 days prior to the tour departure will be treated as cancellations and the applicable cancellation fee will apply. Amendment Fees: Short Break Tours (2-5 days duration) A Charge of $100 per person may apply to any modification after the original booking has been confirmed and at least 30 days prior to the tour departure. This is at the sole discretion of Adams Pinnacle Tours. Amendments within 30 days of travel will be treated as cancellations and the cancellation policy applied.

Rhythmboat Cruises Sydney Harbour :

Please note that once booked and paid for, 100% cancellation fees apply.

AAT Kings:

Due to the Extensive organistion involved with touring, cancellation fees are applicable to compensate for costs and lost revenue. AAT Kings strongly recommend travel insurance to cover against such charges. Cancellation fees will be levied relative to the amount of notice given. Cancellations received within 1-6 days prior to travel will incur a 50% cancellation fee. Cancellations within 24hrs of departure time will incur a 100% cancellation fee (no refund). The operator reserves the right to cancel tours and amend prices, itineraries and days of operation as required. Clients are strongly advised to take out travel insurance. At times it may be necessary to provide alternative transport. Refunds are not available for wet weather or for changing weather conditions.

Cairns Discovery Tours:

Cairns Discovery Tours reserve the right to alter or change any tour itinerary, but do so only in extreme circumstances due to adverse weather, unsuitable road conditions or operations needs and would do so with full consideratation of your interests. Cancellation within 24 hours 100% non refundable.

Australian Day Tours:

DAY TOURS · Tours cancelled within 48 hours will incur a 50% fee. · If cancelled within 24hrs of travel or passengers Fail to Load 100% cancellation fee applies. . Concession Fares - Valid for Australian and New Zealand Pension and Senior Card Holders. ACCOMMODATED/OVERNIGHT TOURS · A $150 cancellation fee applies for accommodated tours cancelled 3 days or more prior to departure. · Accommodated Tours cancelled within 3 days of departure will incur a 50% cancellation fee. · 100% cancellation fee applies if cancelled within 24hrs of departure or if passengers fail to load.

Cairns Adventure Group:

50% Refund within 48 hours no refund if within 24 hours of departure

HARTLEYS CROCODILE ADVENTURES:

Cancellation Policy Packages with transfers, meals or personalised wildlife experiences: Outside of 24 hours - no charge. 12 - 24 hours before arrival - 50% charge. Less than 12 hours before arrival - 100% cancellation fee applies.

Gray Line Sightseeing Day Tours - Melbourne & Adelaide:

Cancellation fees of 50% may apply for a tour cancelled within 72 and 24 hours of travel. Cancellation fees of 100% may apply to cancellations within 24hrs of travel or when no notice is given. Cancellation fees imposed on Gray Line by our suppliers will also be passed on. Tours may be cancelled at Gray Line's discretion in the event of unforeseen circumstances.

Bums On Seats Tours:

Bookings cancelled within 5 days of tour departure will incur a 100% cancellation fee - no refund. Transfer to a new travel date may be available at the discretion of the tour operator.

SA Eco Tours :

TOUR TRIP AND ASSUMPTION OF RISK: Australian Private Tours & Charters also T/A SA ECO TOURS operates tours in regions where standards of accommodation, transport, safety, hygiene, medical facilities, and other infrastructure may, at times, not be of the standard that you are used to at home. By booking with Australian Private Tours & Charters you acknowledge that participation in all trips involves inherent risks that may not be present in the case of conventional or less demanding holidays. These risks include, without limitation, the possibility of injury or death, psychological trauma, disease, loss or damage to property, inconvenience, and discomfort. The possibility of experiencing all or some of these risks is likely to be higher if participating in any of our tours that involves visiting remote or unstable regions, or regions where there is dangerous wildlife. CANCELLATION BY YOU: If you wish to cancel all or any part of your booking, notification of cancellation must be received by Australian Private Tours & Charters via email. The date of the cancellation is the date on which Australian Private Tours & Charters receives this notification. Charges applicable as follows, per person: If cancelled more than 30 days before departure and money has already been paid to Australian Private Tours & Charters, passengers will receive a full refund minus any processing or bank charges. If cancelled 30 days or less before departure, there will be no refund given. For any booking for which an initial deposit (part payment) was payable, payment of the remainder of the tour cost must be made at least 31 days prior to the departure of your tour. If you do not pay the balance of your total booking cost within this time frame, your booking may be terminated and you may lose your deposit. Additional Australian Private Tours & Charters cancellation penalties may apply. No refunds will be made if you leave a trip for any reason after the trip has begun. No refunds will be made for any accommodation, transport, sightseeing, meals, or services not utilised. CANCELLATION BY AUSTRALIAN PRIVATE TOURS & CHARTERS: Australian Private Tours & Charters reserves the right to cancel a departure and will advise you of such cancellations as soon as possible. If due to “Force Majeure” or government travel advice, Australian Private Tours & Charters reserves the right to cancel a departure at any time. With any form of cancellation, Australian Private Tours & Charters will do their best to offer you alternative arrangements. If the price of your alternative booking is of a lower value than the original booking, we will refund the difference to you (in case of “Force Majeure” or government travel advice refunds will be less any unrecoverable costs). Australian Private Tours & Charters will not be liable for any additional costs incurred by you. COVID VACCINATIONS: Any passenger travelling with Australian Private Tours & Charters also T/A SA ECO TOURS must have been fully vaccinated against covid. Proof of the vaccination must be emailed to our office at the time of booking. EXCLUSION OF LIABILITY: Except where stated otherwise, Australian Private Tours & Charters acts as an agent for service providers when planning for your trip. Where Australian Private Tours & Charters provides services, it will do so with due care and skill. Australian Private tours & Charters is not responsible for the acts and omissions of others, including tour guides, airlines and accommodation providers for any loss, damage, death, injury, or expense (including loss of money paid in advance), which you may incur as a consequence of the acts and omissions of others. You warrant that you have not relied on any representation made by Australian Private Tours & Charters any travel agent or other representative, which has not been stated expressly in their brochures. FORCE MAJEURE: Australian Private Tours & Charters will not be liable for any delay in, change to or cancellation of trips due to “Force Majeure”. “Force Majeure” means a circumstance beyond the reasonable control of Australian Private Tours & Charters and includes, but is not limited to, war or threat of war, riot, civil strife, terrorist activity, industrial dispute, disease, industrial or nuclear disaster, adverse weather conditions and vehicle breakdown. CHANGES TO YOUR HOLIDAY: You acknowledge that travelling with Australian Private Tours & Charters requires a degree of flexibility, good humour, and an understanding that the itinerary, accommodation, and/or modes of transport may change, even after a tour’s commencement, without prior notice due to local circumstances. Changes may occur because of “Force Majeure”, poor road conditions, weather, the availability of tickets, vehicle breakdowns, changes in transport schedules, or other circumstances beyond Australian Private Tours & Charters control or which simply cannot be foreseen. This includes state lockdowns due to viruses or any other Government regulations. Australian Private Tours & Charters does not accept any responsibility for loss of enjoyment, inability to meet flights or other delays resulting from circumstances beyond Australian Private Tours & Charters’ control. You acknowledge that group sizes may also vary during the duration of the tour. The information about trips given in brochures, Trip notes and Pre departure information are subject to change. TRAVEL INSURANCE: Adequate and valid travel insurance is highly recommended for all passengers travelling with Australian Private Tours & Charters. Your travel insurance should cover accidents, injury, illness, death medical expenses, emergency repatriation (including helicopter rescue and air ambulance and personal liability. Australian Private Tours & Charters also recommends it covers cancellation of tours, curtailments and loss of luggage and personal effects. HEALTH, FITNESS, TRIP GRADES AND AGE LIMITS: It is your responsibility to advise Australian Private Tours & Charters of any pre-existing medical condition and/or disabilities that might reasonably be expected to increase the risk of you requiring medical attention, or that might affect the normal conduct of a tour and the enjoyment of other trip members. Australian Private Tours & Charters reserves the right, at its discretion, to cancel your booking and refund the money paid by you, less any unrecoverable costs, based on this advice or lack of its provision. Australian Private Tours & Charters also reserves the right to cancel your participation in a trip at any time, including after the commencement of your trip, with no right of refund if your medical condition and/or disability could be reasonably expected to affect the normal conduct of the trip and the enjoyments of other trip members. Generally, we do not allow single travellers under the age of 18 years on Australian Private Tours & Charters scheduled itineraries. However, we will occasionally make exceptions for under 18s travelling with their legal guardian. The decision for any person under 18 years of age to travel on our scheduled itineraries is at the absolute discretion of the management of Australian Private Tours & Charters. For further information please contact Australian Private Tours & Charters. LUGGAGE RESTRICTIONS: Passengers are restricted to 1 small to medium size suitcase or soft duffle bag and 1 small Day pack per person. PUBLICITY: You agree that Australian Private Tours & Charters may use images of you taken during the trip without recourse to you and without compensation to you, for publicity and promotion purposes only, through whatever medium it chooses, unless you make a note on our disclaimer that you do not agree to this. REGISTERED BUSINESS NAME: Australian Private Tours & Charters also trading as SA ECO TOURS. Since 1989 ~ The Experts in Outback Travel REGISTERED BUSINESS ADDRESS: 1 Bunker Court, Seaton SA 5023 Australia Contact SA ECO Tours Phone: 0417 830 533 Email: info@saecotours.com.au

Fitzroy Island Adventures:

No refund inside 24 hours

Oz Trails:

100% charge for tours cancelled less than 24 hours prior to departure.

Adelaide Sightseeing:

Cancellation of a booking, or part thereof will incur the following fees: · More than 30 days before departure - $50 per person · Between 7 & 30 days before departure - $50 per person or 50% of total cost whichever is greater · Less than 7 days before departure - $50 per person or 80% of total cost whichever is greater · Within 24 hours of departure - 100% of total cost No refunds will be made for services not availed once travel has commenced. All refund claims must be made in writing. Amendment Fees: Due to the complexity, staff time & communication costs of the booking process, a charge of $22 (incl GST) may apply to each modification made after the original booking.

Captain Cook Cruises (WA):

Cancellation or Changing Passenger Numbers. Cancellations received with more than 72hrs notice prior to tour departure may receive a refund. Cancellations within 72hrs of departure no refund will be issued. IN ALL CASES NO REFUNDS WILL BE GIVEN FOR 'NO SHOWS' All postponed cruises are treated as cancellations.

Hartleys Crocodile Adventures:

Autopia Tours:

Terms and Conditions: Although every effort is made, Autopia Tours shall not be liable for any illness, injury, damages, loss, delay or failure to join the tour that may occur due to factors beyond our control. We highly recommend all passenger have travel insurance coverage. Autopia Tours retains the right to alter routes, itineraries, bus type, fares, days of operation or even cancel tours if unforeseen circumstances occur. Other accredited tour operators may be used on some tours. Accredited Bus Number: AC003612 Cancellation Policy: Cancellation within 2 to 7 days of departure prior to departure will result in a 50% loss of the ticket price; failure to board or cancellation within 48 hours of departure will result in full fare forfeiture. Autopia Tours will not be held responsible for passengers failing to familiarise themselves with the booking terms and conditions.

Wayoutback Australian Safaris:

Cancellations recieved with more than 30 days notice prior to departure incur no fee other than the tourstogo.com cancellation fee. Cancellations received with 14-29 day notice incur a 50% cancellation fee. Cancellations received with 13 days or less days notice incur a 100% cancellation fee and will not receive a refund.

Sydney Pearl Cruises:

No refunds provided for cancellations.

AAT Kings (Northern Territory):

Due to the Extensive organisation involved with touring, cancellation fees are applicable to compensate for costs and lost revenue. We strongly recommend travel insurance to cover against such charges. Cancellation fees will be levied relative to the amount of notice given. Cancellations received within 1-6 days prior to travel will incur a 50% cancellation fee. Cancellations within 24hrs of departure time will incur a 100% cancellation fee (no refund). The operator reserves the right to cancel tours and amend prices, itineraries and days of operation as required. Clients are strongly advised to take out travel insurance. At times it may be necessary to provide alternative transport. Refunds are not available for wet weather or for changing weather conditions.

Getaways SA:

Tour dates can be changed with a minimum of 48 hours notice. Cancellations received more than 48 hours prior to Tour start will receive a Refund, less a Cancellation Fee of $50.

Explore Australia:

Explore Australia will not be held responsible for guests failing to familiarise themselves with the booking terms and conditions. Cancellations within 48 hours or failure to board on the day of tour, will result in 100% full fare forfeiture. No changes can be made within 48 hours of departure; however, you can transfer your booking to another person, and we must be advised of the name change.

Tours To Go:

Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.

I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.

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